Custom solutions for complex workflows.Less friction. More throughput.
I design and build automation that connects your tools, removes handoffs, and adds guardrails—so work moves fast without breaking.
No AI theater. Real systems: audit logs, approvals, rollback, and a kill switch.
What I solve
If work crosses tools, teams, or approvals—this is my lane.
Intake → triage → assignment
Route requests automatically, enforce required fields, track ownership.
Approvals & compliance workflows
Add approval gates, audit logs, and safe rollback paths.
Handoffs between teams
Remove manual copy/paste between systems and teams.
Billing / quoting / renewals
Generate quotes, track renewals, sync billing data automatically.
Customer onboarding pipelines
Structured steps, status visibility, automatic follow-ups.
Data cleanup & reconciliation
Dedupe, validate, sync across systems without manual exports.
SOP enforcement & exception handling
Ensure process compliance, flag exceptions for review.
Internal tooling + dashboards
Custom admin UIs, reporting, and operational visibility.
What I ship
This is production software, not a demo. Reliability beats clever.
Production-grade systems
Audit logs, access controls, alerts, rollback.
DevOps/SRE mindset
Reliability beats demos.
Measurable ROI
Not AI theater.
Before / After
Work stalls in inboxes and Slack threads
Clear ownership + automatic routing.
Follow-ups depend on memory
Follow-ups happen on schedule, every time.
Manual data entry across tools
Systems stay in sync automatically.
No audit trail when things go wrong
Every action is logged, reversible, and controlled.
How it works
Audit
Map workflows, identify failure points, estimate ROI.
- • Workflow map
- • Risk notes
- • ROI estimate
Build
Ship automation with guardrails and controls.
- • Working automation
- • Monitoring + alerts
- • Kill switch
Operate
Keep it running and adapt to changes.
- • Vendor/API updates
- • Fixes + improvements
- • Change log
Most teams start with Audit → Build → Operate.
Built for real stacks
Good fit / Not a fit
Good fit
- Workflow spans 2+ tools or teams
- Errors cause revenue loss, churn, or operational pain
- You need approvals, compliance, or auditability
- Process is stable enough to standardize
- You want ownership + reliability (not hacks)
Not a fit
- "We just need Zapier for a few steps"
- "We don't have an internal owner"
- "We want AI to replace people"
- "We're optimizing something that barely happens"